1. Take off the inner cap and replace it with the pump
2. Wash your hands before cleansing to avoid transferring bacteria from your fingers to your face
3. Pump a quarter-size amount in your hand and gently apply using circular motions and light pressure
3. After 60 seconds, rinse off with lukewarm water (don't use steaming hot water, as it will strip your skin of essential oils, leaving your skin feeling drier)
4. Pat dry with a clean towel
For best results: Use the Yu-Be Hydrating Face Wash twice a day — once in the morning and once at night — and follow it up with the Yu-Be Moisturizing Skin Cream or the Yu-Be Advanced Formula Pure Hydration Cream to help lock the moisture into your skin!
Standard shipping is $6 for US customers.
We also offer FREE standard shipping for domestic orders of a Grand Total of $30 or more!
Faster shipping rates are available at checkout.
This item is not available for Canada-based customers
We offer a 30-day return window (from the date of delivery) for returns and exchanges.
If you are unhappy with your purchase, you may return merchandise for a refund or exchange within 30 days of the delivery date. Simply call us at (310) 737-1150 or email us at firstname.lastname@example.org to get started.
In the event of a return, you are responsible for the return shipping costs. Additionally, your original shipping costs will not be refunded. Your refund will be issued upon receipt and inspection of the product in our warehouse.
Please allow 7-10 business days for the credit to appear on your credit card statement.
Your items will be shipped to you within 1-3 business days
Standard shipping for domestic orders takes up to 7 business days for delivery.
Standard shipping for Canada customers takes between 10-14 days for delivery.
*Due to COVID-19 and the recent changes happening with USPS, some shipments have been getting delayed. All orders are still being delivered successfully, but please do allow for several more business days.
Currently we only ship within the US and select items to Canada. This product is not available to ship to Canada. US only.
Don't hesitate to reach out to us at email@example.com or give us a call at (310) 737-1150 from M-F, 10-5pm PST.
1. What is the pH level of the Hydrating Face Wash?
The pH level of the Hydrating Face Wash is 5.5, just acidic enough to give you the best complexion!
2. Can the Hydrating Face Wash help remove makeup?
While there are no ingredients that specifically cater to the removal of makeup, the Hydrating Face Wash can help to remove makeup if you use only a light layer of makeup. It can also help to finish off the removing of your makeup by cleansing your skin after you initially wipe off the top layer of makeup.
If used as a makeup remover, make sure to repeat the wash and rinse off process twice.
3. Should I wet my face before applying the Face Wash?
We recommend first massaging the cleanser into all areas of your face without water, for up to 30 seconds. Then wet your hands slightly and continue cleansing your face for another 30 seconds before rinsing off with lukewarm water and patting dry (60 seconds total is the minimum amount of time you should apply the cleanser in order for the ingredients to be effective).
4. Is Yu-Be cruelty free?
There is no animal testing done with Yu-Be products at any of our facilities.
5. Is Yu-Be paraben free?
All Yu-Be products are paraben free.
6. Is Yu-Be vegan?
All Yu-Be skincare products, except for the Yu-Be Lip Balm (contains beeswax), are 100% vegan.
7. Does Yu-Be contain petroleum?
No, Yu-Be is 100% petroleum free.