Shipping Policy
All orders are subject to credit card approval and billing address verification. Upon verification, in-stock items will be shipped in 1-3 business days.
All items will be shipped via USPS depending on delivery location. Cost of shipping within the US is $5.00 flat. Please allow up to 7 days for delivery.
Receive Free Shipping on orders of $30.00 or more in merchandise.
Unfortunately, we are not able to ship Yu-Be outside of North America at this time (including Mexico).
30 Day Money Back Guarantee
If you are unhappy with your purchase, you may return merchandise to Yu-Be.com for a refund within 30 days of receipt if in new, unused condition. You must call (310) 737-1150 or email us at returns@yu-be.com to obtain a return authorization number*. Please be aware that unauthorized return shipments will be refused.
In the event of a return, you are responsible for the return shipping costs. We suggest you obtain a tracking number for your return shipment. Additionally, your original shipping costs will not be refunded. Your refund will be issued upon receipt and inspection of the product in our warehouse. Products must be returned in new and unused condition.
Please allow 7-10 business days for the credit to appear on your credit card statement.
If you have received a defective product, please call Yu-Be, Inc. at (310) 737-1150 for assistance.
*We reserve the right to refuse unauthorized items and items sent without an RMA number.