Shipping Policy
All orders are subject to credit card approval and billing address verification. Upon verification, in-stock items will be shipped in 1-3 business days.
All items will be shipped via USPS depending on delivery location. Cost of shipping varies per weight of each order and carrier selected at checkout. Please allow up to 7 days for delivery.
Receive Free Shipping on orders with a Grand Total of $30.00 or more in merchandise.
Unfortunately, we are not able to ship Yu-Be outside of North America at this time (including Mexico).
30 Day Money Back Guarantee
If you are unhappy with your purchase, you may return merchandise for a refund or exchange within 30 days of the delivery date. Simply call us at (310) 737-1150 or email us at info@yu-be.com to get started.
In the event of a return, you are responsible for the return shipping costs. We suggest you obtain a tracking number for your return shipment. Additionally, your original shipping costs will not be refunded. Your refund will be issued upon receipt and inspection of the product in our warehouse.
Please allow 7-10 business days for the credit to appear on your credit card statement.
If you have received a defective product, please call us at (310) 737-1150 for assistance.