Hydrating Face Wash: Water, PEG-7 Glyceryl Cocoate, Carbomer, Phenoxyethanol, Sucrose Cocoate, Chromium Oxide Greens, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Glycerin, Camellia Sinensis Leaf Extract (Green Tea), *Nannochlorophloropsis Octulata Extract, *Carya Ovata Bark Extract, Chondrus Crispus Extract (Irish Moss/Algae), Glucose, Disodium EDTA, Nonoxynol-10, Sodium Hydroxide, Ethylhexylglycerin

*Organic ingredients

Moisturizing Skin Cream: Glycerin, Water, Isopropyl Myristate, Stearic Acid, Glyceryl Stearate SE, Triethanolamine, Tocopheryl Acetate (Vitamin E), Glycyrrhetinic Acid, Camphor, Riboflavin (Vitamin B2), Hydrogenated coco-glycerides, Stearyl Alcohol, Polysorbate 80, EDTA, Ascorbic Acid, Sodium Hyaluronate.

1. How much is shipping?

Standard shipping is $6 for US customers.

We also offer FREE standard shipping for domestic orders of a Grand Total of $30 or more!

Faster shipping rates are available at checkout.

This item is not available for Canada-based customers

2. What is your return/exchange policy?

We offer a 30-day return window (from the date of delivery) for returns and exchanges.

If you are unhappy with your purchase, you may return merchandise for a refund or exchange within 30 days of the delivery date. Simply call us at (310) 737-1150 or email us at info@yu-be.com to get started.

In the event of a return, you are responsible for the return shipping costs. Additionally, your original shipping costs will not be refunded. Your refund will be issued upon receipt and inspection of the product in our warehouse.

Please allow 7-10 business days for the credit to appear on your credit card statement.

3. How long will it take to receive my order?

Your items will be shipped to you within 1-3 business days

Standard shipping for domestic orders takes up to 7 business days for delivery.

Standard shipping for Canada customers takes between 10-14 days for delivery.

*Due to COVID-19 and the recent changes happening with USPS, some shipments have been getting delayed. All orders are still being delivered successfully, but please do allow for several more business days.

4. Do you ship internationally?

Currently we only ship within the US and select items to Canada. This product is not available to ship to Canada. US only.

5. Any other questions?

Don't hesitate to reach out to us at info@yu-be.com or give us a call at (310) 737-1150 from M-F, 10-5pm PST.

1. Is Yu-Be cruelty free?

There is no animal testing done with Yu-Be products at any of our facilities.

2. Is Yu-Be paraben free?

All Yu-Be products, except for the Moisturizing Body Lotion, are paraben free.

3. Is Yu-Be vegan?

All Yu-Be skincare products, except for the Yu-Be Lip Balm (contains beeswax), are 100% vegan.

4. Does Yu-Be contain petroleum?

No, Yu-Be is 100% petroleum free.

5. Does Yu-Be contain steroid cream?

No, there is no steroid cream contained in any Yu-Be products.

6. Can I use Yu-Be on my face? If so, which ones?

All Yu-Be products are safe to apply to your face. If you have extra-sensitive skin, we recommend starting with our fragrance-free Advanced Formula Pure Hydration Cream.

7. Where does Yu-Be ship to?

Yu-Be is available to ship to the USA and Canada.

8. Does Yu-Be cover the duties for Canada?

No, the customer must cover the cost of the duties upon the package's arrival in Canada.