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Water, PEG-7 Glyceryl Cocoate, Carbomer, Phenoxyethanol, Sucrose Cocoate, Chromium Oxide Greens, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Glycerin, Camellia Sinensis Leaf Extract (Green Tea), *Nannochlorophloropsis Octulata Extract, *Carya Ovata Bark Extract, Chondrus Crispus Extract (Irish Moss/Algae), Glucose, Disodium EDTA, Nonoxynol-10, Sodium Hydroxide, Ethylhexylglycerin

*Organic ingredients

1. How much is shipping?

Standard shipping is $6 for US customers.

We also offer FREE standard shipping for domestic orders of a Grand Total of $30 or more!

Faster shipping rates are available at checkout.

This item is not available for Canada-based customers

2. What is your return/exchange policy?

We offer a 30-day return window (from the date of delivery) for returns and exchanges.

If you are unhappy with your purchase, you may return merchandise for a refund or exchange within 30 days of the delivery date. Simply call us at (310) 737-1150 or email us at info@yu-be.com to get started.

In the event of a return, you are responsible for the return shipping costs. Additionally, your original shipping costs will not be refunded. Your refund will be issued upon receipt and inspection of the product in our warehouse.

Please allow 7-10 business days for the credit to appear on your credit card statement.

3. How long will it take to receive my order?

Your items will be shipped to you within 1-3 business days

Standard shipping for domestic orders takes up to 7 business days for delivery.

Standard shipping for Canada customers takes between 10-14 days for delivery.

*Due to COVID-19 and the recent changes happening with USPS, some shipments have been getting delayed. All orders are still being delivered successfully, but please do allow for several more business days.

4. Do you ship internationally?

Currently we only ship within the US and select items to Canada. This product is not available to ship to Canada. US only.

5. Any other questions?

Don't hesitate to reach out to us at info@yu-be.com or give us a call at (310) 737-1150 from M-F, 10-5pm PST.

1. What is the pH level of the Hydrating Face Wash?

The pH level of the Hydrating Face Wash is 5.5, just acidic enough to give you the best complexion!

2. Can the Hydrating Face Wash help remove makeup?

While there are no ingredients that specifically cater to the removal of makeup, the Hydrating Face Wash can help to remove makeup if you use only a light layer of makeup. It can also help to finish off the removing of your makeup by cleansing your skin after you initially wipe off the top layer of makeup.

If used as a makeup remover, make sure to repeat the wash and rinse off process twice.

3. Is Yu-Be cruelty free?

There is no animal testing done with Yu-Be products at any of our facilities.

4. Is Yu-Be paraben free?

All Yu-Be products, except for the Moisturizing Body Lotion, are paraben free.

5. Is Yu-Be vegan?

All Yu-Be skincare products, except for the Yu-Be Lip Balm (contains beeswax), are 100% vegan.

6. Does Yu-Be contain petroleum?

No, Yu-Be is 100% petroleum free.

7. Where does Yu-Be ship to?

Yu-Be is available to ship to the USA and Canada.